Auto Trader to recognise retailer’s ‘exceptional’ customer service

Car Trader is aiding retailer’s showcase their ‘exceptional’ purchaser service with the launch of Automobile Trader Extremely Rated 2022.

Stores across the United kingdom who have been continually rated ‘outstanding’ by Auto Trader customers are established to receive a assortment of Extremely Rated property to assistance encourage their standing throughout physical and electronic showrooms.

Also, retailers conference the standards will have a Very Rated logo added to their Auto Trader profile web page and Retailer Retail outlet.

Darren Moon, team product sales director at Auto Trader, said: “We launched our Extremely Rated accreditation as an prospect to rejoice those people suppliers that are likely higher than and further than to deliver their clients with an fantastic level of services.

“Even prior to the pandemic, meeting our rigid requirements was a enormous accomplishment, but it is primarily so in today’s more and more competitive and sophisticated retail landscape.”

To qualify for Very Rated accreditation, vendors should have shipped the next in the last 12 months: a higher volume of recent assessments on Automobile Trader a large all round overview rating on Automobile Trader and typical engagement with purchaser evaluations. 

Retailers publishing photos, films or GIFs of their Very Rated sticker on display screen in their dealership and on their social media channels will have the opportunity to win a prize, as effectively as have their post shared with Car Trader’s followers on its personal shopper struggling with social media channels.

Moon mentioned: “Although the sector is returning slowly but surely to much more usual trading problems, the the latest acceleration in electronic retailing developments implies that it has never ever been much more critical for suppliers to be able to straight away reassure probable buyers of the good quality services their small business is equipped to supply.

“As a single of the UK’s most extensively recognised and trustworthy models, we hope recognition from Car Trader will assistance this year’s Really Rated stores stand out from rivals by developing instant have confidence in with car customers.”

To qualify fro Car Trader Really Rated 2022 retailers have right until Monday August 8 to put up and tag 1 of the Auto Trader Insight accounts on Twitter (@ATInsight), LinkedIn (Car Trader Insight) or on Instagram (@autotraderinsight), along with the hashtag #ATHighlyRated2022.

Suzuki GB has been ranked as the major automotive brand for consumer fulfillment in the Institute of Buyer Service’s United kingdom Buyer Satisfaction Index (UKCSI).

Past thirty day period, Chorley Team emerged as the top Lancashire business enterprise for consumer services in the annual Red Rose Awards.